Any questions?
User manuals
Origin
The user manual for the Origin model is available for download below:
Orbit
The Orbit user manual is available for download below:
SUNAE mobile application
Questions about how to use the SUNAE application? Follow the video below ↓
Use
How long does it take to execute a drawing?
The time it takes to complete a drawing is highly variable, depending on its complexity, the selected ball speed and whether the erase before drawing option has been selected.
The simplest ones take about half an hour, and the most complex ones can take up to 6 hours!
How do you erase the drawing?
Nothing could be simpler! The ball is also in charge of erasing. There are 2 ways to erase:
1. Press the eraser button
by pressing the eraser button, the ball will spiral inwards from the outside to give a neutral font to the next design.
2. Activate erasing in drawing options
You can also activate the eraser option in the drawing parameters. If enabled (eraser in green), the drawing will automatically be erased before playing.
How do I connect to the device?
To connect to SUNAE objects, simply download the free application on your Apple or Android smartphone, available from the following links:
Bluetooth technology is used for wireless transfer and control.
Can the device be connected to WIFI?
Yes, but the control connection is still via Bluetooth technology.
It's possible to connect to local 2.4GHz wifi, which offers the following advantages:
- Ability to set operating times in parameters
- Faster drawing downloads
- Faster object updating
How many designs are available with the table?
When you receive your table, there are almost 200 designs installed on it.
You can also regularly download new ones, which we make available to you free of charge via the application and its download center.
Is it possible to create your own drawings?
Yes.
It's entirely possible to make your own drawings. But they're still basic, mathematical shapes. Many thanks to Jeff, who has designed a little free online software to help you make drawings. It's available at the link below:
Create your design, then export it in ".thr" format. Then simply import it into the application via the download center.
If you'd like to create your own logo or more complex design, simply contact us at the following e-mail address:
Is it possible to change the sand yourself?
Yes, and it's a very quick operation too. Change the color of your sand among the 3 available here.
For instructions on the Origin table, follow the video below:
For Orbit, a simple vacuum will do the job.
Are SUNAE devices connected to the mains?
Yes.
SUNAE devices are plugged into the mains. Although it would be possible to place a battery inside, the user would still have to recharge the device every day.
As this is a fixed object and not a mobile one, we preferred to work on the discretion of the small power cable under the table.
Does it consume a lot of electricity?
No.
Consumption when drawing is close to 5 watts, equivalent to a computer on standby.
When the LED lighting is on at 100%, you need to add 20 watts on Origin and 10 watts on Orbit. At that point, it will replace an existing light in your room, so you won't consume any more.