{"id":29443,"date":"2022-04-11T22:21:13","date_gmt":"2022-04-11T20:21:13","guid":{"rendered":"https:\/\/sunae.ch\/?page_id=29443"},"modified":"2025-01-22T23:17:05","modified_gmt":"2025-01-22T22:17:05","slug":"terms","status":"publish","type":"page","link":"https:\/\/sunae.ch\/fr\/commander\/terms\/","title":{"rendered":"CGV"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center\">\u00a0\u2193 ENGLISH VERSION \u00a0\u2193<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em><strong>Appartenance<\/strong><br>SUNAE est un produit d\u00e9velopp\u00e9 et fabriqu\u00e9 par la soci\u00e9t\u00e9 &#8220;SUNAE sarl&#8221;<\/em> sous le num\u00e9ro CHE-249.073.834<\/p>\n\n\n\n<p><em><strong>Prix<\/strong><br>Les prix sont indiqu\u00e9s en francs suisses, montants TTC, TVA comprise et garantis.<br>Les articles b\u00e9n\u00e9ficiant d&#8217;une garantie sont soumis aux conditions de l&#8217;offre valable lors de l&#8217;achat. La garantie prend effet \u00e0 la date de livraison de l&#8217;article, justifi\u00e9e par le document d&#8217;accompagnement (facture ou bulletin de livraison) que nous vous demandons de conserver soigneusement. Ne sont pas couverts : les dommages dus \u00e0 un mauvais entretien, au non respect du mode d&#8217;emploi, ou \u00e0 une usure normale.<\/em><\/p>\n\n\n\n<p><em>Des droits de douane ou autres taxes locales ou droits d\u2019importation ou taxes d\u2019\u00e9tat sont \u00e0 la charge du client. Ces droits et sommes ne rel\u00e8vent pas du ressort du vendeur. Ils seront \u00e0 la charge de l\u2019acheteur et rel\u00e8vent de sa responsabilit\u00e9 (d\u00e9clarations, paiement aux autorit\u00e9s comp\u00e9tentes, etc.). Le vendeur invite \u00e0 ce titre l\u2019acheteur \u00e0 se renseigner sur ces aspects aupr\u00e8s des autorit\u00e9s locales correspondantes. La soci\u00e9t\u00e9 se r\u00e9serve la possibilit\u00e9 de modifier ses prix \u00e0 tout moment pour l\u2019avenir.<\/em><\/p>\n\n\n\n<p><em><strong>Disponibilit\u00e9<\/strong>\u00a0<br>Notre engagement de livraison est nul en cas de d\u00e9faillance ou non-respect des d\u00e9lais d\u2019approvisionnement de la part de nos propres fournisseurs, et dans la mesure o\u00f9 cette indisponibilit\u00e9 n\u2019est pas imputable \u00e0\u00a0<u>la soci\u00e9t\u00e9<\/u>. En cas d\u2019indisponibilit\u00e9 d\u2019un produit, nous vous informerons dans les meilleurs d\u00e9lais.<\/em> Le d\u00e9lai pour la livraison des produits principaux (table basse Origin S, Orbit et Dimension) est de 12 semaines environ.<\/p>\n\n\n\n<p><em><strong>Modalit\u00e9s de paiement<\/strong><br>M\u00e9thodes de paiement : Virement bancaire<\/em> ou par carte de cr\u00e9dit. Des fais de transaction peuvent \u00eatre demand\u00e9 en cas de paiement par carte.<\/p>\n\n\n\n<p>L<em>es modalit\u00e9s de paiement d\u00e9pendent du type de produit et sont d\u00e9finies dans le bon de commande.<br><br><strong>Livraison et transport<\/strong><br>L&#8217;envoi des articles type &#8220;pi\u00e8ces de rechange&#8221; disponibles est effectu\u00e9 par poste dans\u00a0<u>un\u00a0d\u00e9lai de 5 \u00e0 8 jours ouvrable environ<\/u>. Une participation de votre part aux frais d&#8217;envoi est demand\u00e9e une seule fois par commande.<\/em> Si non disponible, un d\u00e9lai de 1 mois suppl\u00e9mentaire est n\u00e9cessaire pour la fabrication.<\/p>\n\n\n\n<p><em>Les articles principaux (Table basse Origin S, Orbit et Dimension) sont livr\u00e9s au prix forfaitaire de 300 CHF chez vous partout en Suisse apr\u00e8s une prise de rendez-v<\/em>ous.<\/p>\n\n\n\n<p>Pour les articles livr\u00e9s hors de Suisse, les closes de l&#8217;envoi sont statu\u00e9 dans la facture.<em><br>A NOTER : la soci\u00e9t\u00e9\u00a0ne livre pas ses colis en case postale et ne livre aucune marchandise \u00e0 une client\u00e8le mineure ou sous tutelle, sauf autorisation \u00e9crite des parents ou tuteur.<\/em><\/p>\n\n\n\n<p><em><strong>Retour ou \u00e9change de marchandises<\/strong><br>Les articles doivent \u00eatre renvoy\u00e9s intacts et complets dans leur emballage d&#8217;origine (avec les \u00e9tiquettes comportant leurs r\u00e9f\u00e9rences), accompagn\u00e9s du bordereau de livraison, dans un d\u00e9lai de 7 jours apr\u00e8s\u00a0r\u00e9ception\u00a0de votre colis. Les frais de port li\u00e9s au retour sont \u00e0 votre charge. Dans le cas d&#8217;une commande \u00e9change, les frais de port de votre nouvelle commande vous sont offerts.\u00a0<br><br><strong>Garantie l\u00e9gales<\/strong><br>V\u00e9rifiez l\u2019\u00e9tat des marchandises livr\u00e9es sans attendre pour exclure des vices de mati\u00e8re et de fabrication manifestes, ainsi que des dommages dus au transport. Conform\u00e9ment \u00e0 la loi, vous \u00eates oblig\u00e9 de nous signaler tout d\u00e9faut ou anomalie affectant les marchandises livr\u00e9es pour nous permettre d\u2019y rem\u00e9dier. <\/em><\/p>\n\n\n\n<p>En Suisse,<em>la Garantie du produit est de 2 (deux) ans ou 2000h d&#8217;utilisation pour autant que les recommandations d&#8217;utilisations figurant dans le mode d&#8217;emploi soient respect\u00e9es.<\/em><\/p>\n\n\n\n<p>Hors de Suisse, <em>la Garantie du produit est de 1 (an) an ou 2000h d&#8217;utilisation pour autant que les recommandations d&#8217;utilisations figurant dans le mode d&#8217;emploi soient respect\u00e9es.<\/em> <em><br>Dans tout les cas, les griffures (verre, cerclage,\u2026) sont exclue de la garantie.<\/em><\/p>\n\n\n\n<p><em><br><strong>Protection des donn\u00e9es<\/strong><br>Toutes les donn\u00e9es \u00e0 caract\u00e8re personnel seront consid\u00e9r\u00e9es comme confidentielles. Les informations n\u00e9cessaires \u00e0 la gestion de la commande feront l\u2019objet d\u2019un traitement informatique et peuvent \u00eatre communiqu\u00e9es \u00e0 des entreprises associ\u00e9es dans le cadre de la gestion de la commande.<\/em><\/p>\n\n\n\n<p><em><strong>Droit applicable et for juridique<\/strong><\/em><br><em>Le droit applicable est le droit Suisse.<\/em><br><em>Le for juridique est pour une personne physique, celui de son domicile et pour une personne morale (entreprise inscrite au registre du commerce), celui de son si\u00e8ge.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong><em><strong>Membership<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>SUNAE is a product developed and manufactured by the company \u2018SUNAE sarl<\/em> \u2019 under the number CHE-249.073.834.<\/p>\n\n\n\n<p><strong><em><strong>Prices<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Prices are quoted in Swiss francs, including VAT and are guaranteed.<\/em><\/p>\n\n\n\n<p><em>Articles benefiting from a guarantee are subject to the conditions of the offer valid at the time of purchase.<\/em> <em>The guarantee takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice or delivery note), which we ask you to keep carefully.<\/em> <em>The following are not covered: damage due to poor maintenance, failure to follow the instructions for use, or normal wear and tear.<\/em><\/p>\n\n\n\n<p><em>Customs<\/em><em> <\/em><em>duties<\/em><em> <\/em><em>or<\/em><em> <\/em><em>other<\/em><em> <\/em><em>local<\/em><em> <\/em><em>taxes<\/em><em> <\/em><em>or<\/em><em> <\/em><em>import<\/em><em> <\/em><em>duties<\/em><em> <\/em><em>or<\/em><em> <\/em><em>state<\/em><em> <\/em><em>taxes<\/em><em> <\/em><em>are<\/em><em> <\/em><em>payable<\/em><em> <\/em><em>by<\/em><em> <\/em><em>the<\/em><em> <\/em><em>customer<\/em><em>.<\/em> <em>These<\/em><em> <\/em><em>duties<\/em><em> <\/em><em>and<\/em><em> <\/em><em>sums<\/em><em> <\/em><em>are<\/em><em> <\/em><em>not<\/em><em> <\/em><em>the<\/em><em> <\/em><em>responsibility<\/em><em> <\/em><em>of<\/em><em> <\/em><em>the<\/em><em> <\/em><em>seller<\/em><em>.<\/em> <em>They shall be borne by the buyer and are the buyer&#8217;s responsibility (declarations, payment to the competent authorities, etc.).<\/em> <em>In<\/em><em> <\/em><em>this<\/em><em> <\/em><em>respect<\/em><em>,<\/em><em> <\/em><em>the<\/em><em> <\/em><em>seller<\/em><em> <\/em><em>invites<\/em><em> <\/em><em>the<\/em><em> <\/em><em>buyer<\/em><em> <\/em><em>to<\/em><em> <\/em><em>obtain<\/em><em> <\/em><em>information<\/em><em> <\/em><em>on<\/em><em> <\/em><em>these<\/em><em> <\/em><em>aspects<\/em><em> <\/em><em>from<\/em><em> <\/em><em>the<\/em><em> <\/em><em>relevant<\/em><em> <\/em><em>local<\/em><em> <\/em><em>authorities<\/em><em>.<\/em> <em>The company reserves the right to change its prices at any time in the future.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Availability<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to <\/em><em>the company<\/em><em>.<\/em> <em>If a product is unavailable, we will inform you as soon as possible.<\/em> The delivery time for the main products (Origin S, Orbit and Dimension coffee tables) is approximately 12 weeks.<\/p>\n\n\n\n<p><strong><em><strong>Payment methods<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Payment methods :<\/em> <em>Bank transfer<\/em> or credit card. Transaction fees may apply for credit card payments.<\/p>\n\n\n\n<p><em>Payment terms depend on the type of product and are defined in the order form.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Delivery and transport<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Available spare parts are sent by post <\/em><em>within approximately 5 to 8 working days<\/em><em>.<\/em> <em>You will be asked to contribute to the cost of delivery once per order.<\/em> If not available, an additional 1 month is required for manufacturing.<\/p>\n\n\n\n<p><em>The main items (Origin S, Orbit and Dimension coffee tables) are delivered to your home anywhere in Switzerland for a flat rate of CHF 300 after making an appointment<\/em>.<\/p>\n\n\n\n<p>For items delivered outside Switzerland, the shipping costs will be stated on the invoice.<\/p>\n\n\n\n<p><em>PLEASE NOTE: the company does not deliver its parcels to P.O. Boxes and does not deliver any goods to customers who are minors or under guardianship, unless written authorisation has been obtained from the parents or guardian.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Return or exchange of goods<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery note, within 7 days of receipt of your parcel.<\/em> <em>You are responsible for the return postage costs.<\/em> <em>In the case of an exchange order, the postage costs for your new order are free.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Legal guarantee<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Check the condition of the goods delivered without delay to exclude obvious material and manufacturing defects, as well as damage due to transport.<\/em> <em>In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered so that we can remedy them.<\/em><\/p>\n\n\n\n<p>In Switzerland,<em>the Product Warranty is for 2 (two) years or 2000 hours of use, provided that the recommendations for use given in the instructions are followed.<\/em><\/p>\n\n\n\n<p>Outside Switzerland, <em>the product is guaranteed for 1 (one) year or 2000 hours of use, provided that the recommendations for use in the instruction manual are followed.<\/em><\/p>\n\n\n\n<p>In all cases, scratches (glass, strapping, etc.) are excluded from the guarantee.<\/p>\n\n\n\n<p><strong><em><strong>Data protection<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>All personal data will be treated as confidential.<\/em> <em>The information required to process the order will be processed electronically and may be communicated to associated companies for the purposes of processing the order.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Applicable law and place of jurisdiction<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>The applicable law is Swiss law.<\/em><\/p>\n\n\n\n<p><em>The place of jurisdiction for natural persons is their place of residence and for legal entities (companies entered in the commercial register) is their registered office.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u2193 ENGLISH VERSION \u00a0\u2193 AppartenanceSUNAE est un produit d\u00e9velopp\u00e9 et fabriqu\u00e9 par la soci\u00e9t\u00e9 &#8220;SUNAE sarl&#8221; sous le num\u00e9ro CHE-249.073.834 PrixLes prix sont indiqu\u00e9s en francs suisses, montants TTC, TVA comprise et garantis.Les articles b\u00e9n\u00e9ficiant d&#8217;une garantie sont soumis aux conditions de l&#8217;offre valable lors de l&#8217;achat. La garantie prend effet \u00e0 la date de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":28838,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"class_list":["post-29443","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/pages\/29443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/comments?post=29443"}],"version-history":[{"count":9,"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/pages\/29443\/revisions"}],"predecessor-version":[{"id":240114,"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/pages\/29443\/revisions\/240114"}],"up":[{"embeddable":true,"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/pages\/28838"}],"wp:attachment":[{"href":"https:\/\/sunae.ch\/fr\/wp-json\/wp\/v2\/media?parent=29443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}