{"id":29443,"date":"2022-04-11T22:21:13","date_gmt":"2022-04-11T20:21:13","guid":{"rendered":"https:\/\/sunae.ch\/?page_id=29443"},"modified":"2025-01-22T23:17:05","modified_gmt":"2025-01-22T22:17:05","slug":"terms","status":"publish","type":"page","link":"https:\/\/sunae.ch\/en\/commander\/terms\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS"},"content":{"rendered":"<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center\">\u00a0\u2193 ENGLISH VERSION \u2193<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em><strong>Membership<\/strong><br>SUNAE is a product developed and manufactured by \u201cSUNAE sarl\u201d.\u201d<\/em> under number CHE-249.073.834<\/p>\n\n\n\n<p><em><strong>Prices<\/strong><br>Prices are quoted in Swiss francs, inclusive of VAT, and are guaranteed.<br>Items covered by a guarantee are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice or delivery note), which we ask you to keep carefully. The following are not covered: damage caused by poor maintenance, failure to follow the instructions for use, or normal wear and tear.<\/em><\/p>\n\n\n\n<p><em>Customs duties or other local taxes or import duties or state taxes are payable by the customer. These duties and sums are not the responsibility of the seller. They shall be borne by the buyer and are the buyer's responsibility (declarations, payment to the competent authorities, etc.). In this respect, the seller invites the buyer to obtain information on these aspects from the relevant local authorities. The company reserves the right to change its prices at any time in the future.<\/em><\/p>\n\n\n\n<p><em><strong>Availability<\/strong>\u00a0<br>Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to\u00a0<u>the company<\/u>. If a product is unavailable, we will inform you as soon as possible.<\/em> Delivery of the main products (Origin S, Orbit and Dimension coffee tables) takes around 12 weeks.<\/p>\n\n\n\n<p><em><strong>Terms of payment<\/strong><br>Methods of payment : Bank transfer<\/em> or by credit card. Transaction fees may apply in the case of payment by card.<\/p>\n\n\n\n<p>L<em>he terms of payment depend on the type of product and are defined in the order form.<br><br><strong>Delivery and transport<\/strong><br>Available spare parts are sent by post to the following addresses\u00a0<u>approximately 5 to 8 working days<\/u>. You will be asked to contribute to postage costs once per order.<\/em> If not available, please allow a further 1 month for production.<\/p>\n\n\n\n<p><em>The main items (Origin S, Orbit and Dimension coffee tables) are delivered to your home anywhere in Switzerland for a flat rate of CHF 300 after making an appointment.<\/em>ous.<\/p>\n\n\n\n<p>For items delivered outside Switzerland, the shipping costs will be stated on the invoice.<em><br>PLEASE NOTE: the company does not deliver its parcels to P.O. Boxes and does not deliver any goods to customers who are minors or under guardianship, unless written authorisation has been obtained from the parents or guardian.<\/em><\/p>\n\n\n\n<p><em><strong>Return or exchange of goods<\/strong><br>Items must be returned intact and complete in their original packaging (with the reference labels), accompanied by the delivery note, within 7 days of receipt of your parcel. You are responsible for the return postage costs. In the case of an exchange order, the carriage costs of your new order are free.\u00a0<br><br><strong>Legal guarantee<\/strong><br>Check the condition of the goods delivered without delay to exclude obvious material and manufacturing defects, as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered so that we can remedy them. <\/em><\/p>\n\n\n\n<p>In Switzerland,<em>The product is guaranteed for 2 (two) years or 2000 hours of use, provided that the recommendations for use given in the instructions for use are followed.<\/em><\/p>\n\n\n\n<p>Outside Switzerland, <em>The Product Warranty is for 1 (one) year or 2000 hours of use, provided that the recommendations for use given in the instructions for use are followed.<\/em> <em><br>In all cases, scratches (glass, strapping, etc.) are excluded from the guarantee.<\/em><\/p>\n\n\n\n<p><em><br><strong>Data protection<\/strong><br>All personal data will be treated as confidential. The information required to manage the order will be processed electronically and may be communicated to associated companies for the purpose of managing the order.<\/em><\/p>\n\n\n\n<p><em><strong>Applicable law and place of jurisdiction<\/strong><\/em><br><em>Swiss law applies.<\/em><br><em>The place of jurisdiction for natural persons is their place of residence, and for legal entities (companies entered in the commercial register) it is their registered office.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong><em><strong>Membership<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>SUNAE is a product developed and manufactured by the company \u2018SUNAE sarl<\/em> \u2019under the number CHE-249.073.834.<\/p>\n\n\n\n<p><strong><em><strong>Prices<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Prices are quoted in Swiss francs, including VAT and are guaranteed.<\/em><\/p>\n\n\n\n<p><em>Articles benefiting from a guarantee are subject to the conditions of the offer valid at the time of purchase.<\/em> <em>The guarantee takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice or delivery note), which we ask you to keep carefully.<\/em> <em>The following are not covered: damage due to poor maintenance, failure to follow the instructions for use, or normal wear and tear.<\/em><\/p>\n\n\n\n<p><em>Customs<\/em><em> <\/em><em>duties<\/em><em> <\/em><em>or<\/em><em> <\/em><em>other<\/em><em> <\/em><em>local<\/em><em> <\/em><em>taxes<\/em><em> <\/em><em>or<\/em><em> <\/em><em>import<\/em><em> <\/em><em>duties<\/em><em> <\/em><em>or<\/em><em> <\/em><em>state<\/em><em> <\/em><em>taxes<\/em><em> <\/em><em>are<\/em><em> <\/em><em>payable<\/em><em> <\/em><em>by<\/em><em> <\/em><em>the<\/em><em> <\/em><em>customer<\/em><em>.<\/em> <em>These<\/em><em> <\/em><em>duties<\/em><em> <\/em><em>and<\/em><em> <\/em><em>sums<\/em><em> <\/em><em>are<\/em><em> <\/em><em>not<\/em><em> <\/em><em>the<\/em><em> <\/em><em>responsibility<\/em><em> <\/em><em>of<\/em><em> <\/em><em>the<\/em><em> <\/em><em>seller<\/em><em>.<\/em> <em>They shall be borne by the buyer and are the buyer's responsibility (declarations, payment to the competent authorities, etc.).<\/em> <em>In<\/em><em> <\/em><em>this<\/em><em> <\/em><em>respect<\/em><em>,<\/em><em> <\/em><em>the<\/em><em> <\/em><em>seller<\/em><em> <\/em><em>prompts<\/em><em> <\/em><em>the<\/em><em> <\/em><em>buyer<\/em><em> <\/em><em>to<\/em><em> <\/em><em>obtain<\/em><em> <\/em><em>information<\/em><em> <\/em><em>on<\/em><em> <\/em><em>these<\/em><em> <\/em><em>aspects<\/em><em> <\/em><em>from<\/em><em> <\/em><em>the<\/em><em> <\/em><em>relevant<\/em><em> <\/em><em>local<\/em><em> <\/em><em>authorities<\/em><em>.<\/em> <em>The company reserves the right to change its prices at any time in the future.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Availability<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to <\/em><em>the company<\/em><em>.<\/em> <em>If a product is unavailable, we will inform you as soon as possible.<\/em> The delivery time for the main products (Origin S, Orbit and Dimension coffee tables) is approximately 12 weeks.<\/p>\n\n\n\n<p><strong><em><strong>Payment methods<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Payment methods :<\/em> <em>Bank transfer<\/em> or credit card. Transaction fees may apply for credit card payments.<\/p>\n\n\n\n<p><em>Payment terms depend on the type of product and are defined in the order form.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Delivery and transport<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Available spare parts are sent by post <\/em><em>within approximately 5 to 8 working days<\/em><em>.<\/em> <em>You will be asked to contribute to the cost of delivery once per order.<\/em> If not available, an additional 1 month is required for manufacturing.<\/p>\n\n\n\n<p><em>The main items (Origin S, Orbit and Dimension coffee tables) are delivered to your home anywhere in Switzerland for a flat rate of CHF 300 after making an appointment.<\/em>.<\/p>\n\n\n\n<p>For items delivered outside Switzerland, the shipping costs will be stated on the invoice.<\/p>\n\n\n\n<p><em>PLEASE NOTE: the company does not deliver its parcels to P.O. Boxes and does not deliver any goods to customers who are minors or under guardianship, unless written authorisation has been obtained from the parents or guardian.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Return or exchange of goods<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery note, within 7 days of receipt of your parcel.<\/em> <em>You are responsible for the return postage costs.<\/em> <em>In the case of an exchange order, the postage costs for your new order are free.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Legal guarantee<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>Check the condition of the goods delivered without delay to exclude obvious material and manufacturing defects, as well as damage due to transport.<\/em> <em>In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered so that we can remedy them.<\/em><\/p>\n\n\n\n<p>In Switzerland,<em>the Product Warranty is for 2 (two) years or 2000 hours of use, provided that the recommendations for use given in the instructions are followed.<\/em><\/p>\n\n\n\n<p>Outside Switzerland, <em>the product is guaranteed for 1 (one) year or 2000 hours of use, provided that the recommendations for use in the instruction manual are followed.<\/em><\/p>\n\n\n\n<p>In all cases, scratches (glass, strapping, etc.) are excluded from the guarantee.<\/p>\n\n\n\n<p><strong><em><strong>Data protection<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>All personal data will be treated as confidential.<\/em> <em>The information required to process the order will be processed electronically and may be communicated to associated companies for the purposes of processing the order.<\/em><\/p>\n\n\n\n<p><strong><em><strong>Applicable law and place of jurisdiction<\/strong><\/em><\/strong><\/p>\n\n\n\n<p><em>The applicable law is Swiss law.<\/em><\/p>\n\n\n\n<p><em>The place of jurisdiction for natural persons is their place of residence and for legal entities (companies entered in the commercial register) is their registered office.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\u00a0\u2193 ENGLISH VERSION \u00a0\u2193 AppartenanceSUNAE est un produit d\u00e9velopp\u00e9 et fabriqu\u00e9 par la soci\u00e9t\u00e9 &#8220;SUNAE sarl&#8221; sous le num\u00e9ro CHE-249.073.834 PrixLes prix sont indiqu\u00e9s en francs suisses, montants TTC, TVA comprise et garantis.Les articles b\u00e9n\u00e9ficiant d&#8217;une garantie sont soumis aux conditions de l&#8217;offre valable lors de l&#8217;achat. La garantie prend effet \u00e0 la date de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":28838,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"class_list":["post-29443","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/pages\/29443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/comments?post=29443"}],"version-history":[{"count":9,"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/pages\/29443\/revisions"}],"predecessor-version":[{"id":240114,"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/pages\/29443\/revisions\/240114"}],"up":[{"embeddable":true,"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/pages\/28838"}],"wp:attachment":[{"href":"https:\/\/sunae.ch\/en\/wp-json\/wp\/v2\/media?parent=29443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}